At V311 OBD, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services. By accessing and using our platform, you consent to the practices described in this Privacy Policy.

  1. Information We Collect: a. Personal Information: When you create an account, make a purchase, or communicate with us, we may collect personal information such as your name, email address, shipping address, and payment details.

b. Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers when you access our website.

c. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences on our website. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information: a. To Process Orders: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.

b. Improve User Experience: We may use collected data to enhance our website’s functionality, tailor content, and personalize your shopping experience.

c. Marketing Communications: With your consent, we may send you promotional offers, newsletters, and marketing materials. You can opt-out of receiving such communications at any time.

d. Legal Obligations: We may use and disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

  1. Information Sharing: a. Third-Party Service Providers: We may share your information with trusted third-party service providers to assist us in delivering our services, such as payment processors and shipping companies.

b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or government requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will take appropriate steps to ensure the continued protection of your information.

  1. Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  2. Your Choices: a. Account Settings: You can review and update your account information by logging into your account on our website.

b. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting our customer support.

  1. Children’s Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us, and we will promptly delete it.
  2. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on our website, and your continued use of our services constitutes your acceptance of the updated policy.
  3. Contact Us: If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at info@v311obd.com or 8588997788.

Thank you for trusting V311 OBD with your personal information. We value your privacy and are dedicated to maintaining the security and confidentiality of your data.

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